Where can I download the app?

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In Google Play and the Apple App Store, search for KS Fit.

How to register the app?

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Please visit Google Play or the Apple App Store to download KS Fit. Before registering, please select your nation from the App's home page. Registration through mobile phone is only available to Chinese users; international users must register via email. If you are unable to locate your nation on the list, please choose a random country other than the Chinese mainland. Following your email registration, you will receive a verification email to confirm your account, at which point you can log in. If you do not receive the verification email, please check your spam folder. Please contact us at support@walkingpad.com if you do not receive any information.

Three modes: 'Standby'' 'M mode' 'A mode', What do they stand for?

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1. 'Standby' refers to the product's standby mode when it is not in use.
2. 'M' denotes the manual mode in which you can change the speed.
3. The letter 'A' denotes the automatic mode, in which the speed is determined by step sensing. Three modes are selectable using the remote control.

Where can I purchase a Walkingpad?

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Please visit 'Where To Buy' page.

Where can I purchase WalkingPad accessories?

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If you require accessories, please contact our customer service department at support@kingsmithfitness.com.

Walking Treadmills

WalkingPad P1

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WalkingPad C2

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WalkingPad A1 Pro

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Treadmills

KingSmith R1

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KingSmith R2

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KingSmith X21

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Due to some differences in devices in different regions, please refer to the printed manual for specific information.

If you have any questions, please click here to contact us