KS Chair privacy policy

Updated on: December 15, 2021

Beijing Kingsmith Technology Co.,Ltd. (hereinafter referred to as "KS Chair" or "we") respects and protects the personal privacy and information security of all users who use the KS Chair APP (hereinafter referred to as "you"). In view of this, KS Chair formulated the KS Chair Privacy Policy (hereinafter referred to as "this policy")

This policy only applies to the APP【KS Chair】and its related services of Beijing Kingsmith Technology Co.,Ltd. This privacy policy is formulated with full consideration of your needs. It is essential that you fully understand our personal information collection and use practices, and ensure that you can ultimately control the personal information provided to us. This privacy policy specifies how we collect, use, disclose, process and store the information you provide to us when using our mobile client products. "Personal information" under this Privacy Policy refers to the data that can identify a specific individual through the information itself or through association with other information. We will use this information in strict accordance with this Privacy Policy. If you have any questions, comments or suggestions during reading, you can call (400-188-7795)or email(support@walkingpad.com) us and we will answer you as soon as possible.

1. What information we collect and how to use it

(1) Circumstances in which you need authorize us to collect and use your personal information

The purpose of collecting personal information is to provide you with better products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory documents. You have the right to choose whether or not to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with the corresponding services, nor can we respond to the problems you encounter，including:

(a) Smart device connection

In order to provide you with KS Chair services and let you safely connect and manage smart devices, we may collect your Wi-Fi information, location information, login account information, mobile phone related information, smart device related information, and KS Chair Information associated with an account and a smart device. This information will be used to provide you with smart device fast connection, connection, discovery of nearby devices and device management functions. The above information is listed in detail as follows:

Account login information: KS Chair account number, nickname, avatar information.

Mobile phone related information: hardware device identification (imsi, imei, meid, hardware device serial number, SIM card identification, OAID, Mac address, Android ID), mobile phone model, system version information, system language, country or region set by the mobile phone, The version number of the application store, the screen size and resolution of the mobile phone, CPU and display device related information.

Information collected during the process of connecting smart devices: Based on the type of smart device you need to link, we may collect the following information:

Smart devices connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, and device ID.

Smart devices connected via Wi-Fi after establishing a local connection via Bluetooth,: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, device Bluetooth Mac address.

Smart devices connected via Bluetooth: device Bluetooth Mac address, device ID.

Smart devices connected via Zig-bee: device Mac address, device ID.

(b) Home management of smart devices

We may collect the room setting information of the smart device provided by you to build smart management of the device, which will enable you to enjoy a more convenient smart device operation experience (for example, when there are multiple chairs, you can quickly locate the the chair in the bedroom, not the chair in the guest room).

(c) Device sharing

We support you to share your smart device with others through your KS Chair account and the shareee can also control the smart device after sharing. To achieve this, we may collect your account ID, the shared account ID you provided, and the shared device information (device ID, device name, device verification key, and device sharing status), to provide you with the function of shared control and use by users who share the device with other KS Chair accounts, and to display the sharing status on the device list page.

(d) Application and smart hardware upgrade

In order to enable you to continue to enjoy the latest KS Chair services, we may use your KS Chair app version information and phone model to provide you with KS Chair app upgrade services. At the same time, we may collect your connected smart device list and version number information to provide you with smart device upgrading functions to ensure that you can use the latest version of the service (including firmware version).

(e) Smart products recommendation

In order to enable you to better enjoy the convenience brought by smart devices, we may use the information of your bound smart devices to recommend other smart devices that can be intelligently linked with your bound devices. (For example, when you have bound a smart mattress, we will recommend devices such as night lights and sensors that can be intelligently interacted with the mattress).

(f) Smart scene (intelligent linkage of devices)

If you want to set certain rules to link smart devices under specific conditions, we may collect your location information, your rule settings for smart scenes, the time setting, and the device status you want to link, so as to perform the functions of the device in accordance with the execution commands you specify. (For example, when the sensor senses that someone is passing by, the light comes on). To achieve this function, it requires you to actively set rules.

(g) Content support (such as articles, audio content playback)

In order to help you better use smart devices, we will provide you with corresponding selected articles to introduce you to the content related to smart devices. When you read these contents, we will not collect any information from you.

If you have a smart device that supports content playback (such as mattress series products) connected to KS Chair, you can select and control the music or content played by this smart device on the content support page. We may collect the smart device information bound under your account to provide you with the corresponding smart device control function.

(2) You can choose whether to authorize us to collect and use your personal information

In order to enable you to better enjoy the control and management of smart devices provided by KS Chair, we may collect and use your personal information for the following features. If you do not provide these information, you can still use the basic services of KS Chair, but you may not be able to use these additional features that can bring you more convenience. These additional features include:

User feedback:

We may collect the questions you feedback, logs, and the phone number or email address you filled in. These information will be used to let us better understand the problems you meet and contact you.

(3) You are fully aware that in the following circumstances, we will collect and use personal information without your consent:

(a) When it is related to national security and national defense security;

(b) When it is related to public security, public health, and major public interests;

(d) For the purpose of safeguarding the life, property and other important legal rights and interests of the personal information subject or other individuals, when it is difficult to obtain consent;

(e) When the collected personal information is disclosed by the personal information subject to the public;

(f) When your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;

(g) When it is necessary to sign a contract according to your request;

(h) When it is necessary to maintain the safe and stable operation of the provided products and/or services, such as discovering and handling product and/or service failures;

(i) When it is necessary for legitimate news reports;

(j) When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results to the outside world, de-identify the personal information contained in the results;

(4) Circumstances in which we obtain your personal information from a third party

We may obtain your personal information from third parties as permitted by some laws. For example, in the smart scene (device smart linkage) function, under the premise of your authorization, we may obtain the device status from the smart device to determine whether to trigger the smart scene (for example, when you set the night sensor to detect someone leaving the bed, the light will be on). You can add or delete the set smart linkage rules on the corresponding page, and you can also manage whether to enable or delete smart linkage on the page of the smart device.

(5) Non-personal information

We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), including statistical data generated when you use a specific service, such as user operation behavior (like clicks, page jumps, browsing time). The purpose of collecting this information is to provide better services for you. The type and quantity of information collected depends on how you use our products and/or services. We will aggregate this information to help us provide more useful information to customers and understand which parts of our website, products and services are most interesting to customers. Aggregated Data is considered Non-Personal Information for the purposes of this Privacy Policy. If we combine non-personal information with personal information,such information will be treated as personal information during that time.

2. How do we use cookies and similar technologies

KS Chair and third-party service providers use cookies, tags, self-starting and scripts to help us better understand your behavior, enable us to understand which parts of our website users browse, measure and improve the effect of advertising and online search. We treat information collected through cookies and other technologies as non-personal information. However, if the Internet Protocol (IP) address or similar identification mark is regarded as personal information by local law, we also treat such identification mark as personal information.

Log files: Like most websites, we collect certain information and store it in log files. Such information may include Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), reference/exit page, operating system, date/time stamp and/or click stream data. We will not associate the automatically collected log data with other information we collect.

Advertising: We cooperate with third-party service providers to display advertisements on our website or manage our advertisements on other websites. Our third-party service providers may use technologies such as cookies to collect information about your activities on their websites or other websites, and provide you with advertisements based on your browsing activities and interests. We will obtain your explicit prior consent before providing you with advertising services.

Mobile Analysis: In some mobile applications, we use mobile analysis software to better understand the functions of our mobile software in your mobile phone. This software may record the following information, such as the using frequency of the app, events occurring within the application, cumulative usage, performance data and the location of the application crash. We will not associate the information stored in the analysis software with any personal information you submit in the mobile application.

Local Storage - HTML5/Flash: We use Local Storage Objects (LSO), such as HTML5 or Flash, to store content and preferences. Third parties that we partner with to provide certain features or serve advertisements on the website will also collect and store information through HTML5 or Flash cookies based on your web browsing behavior. Various browsers provide their own management tools to delete HTML5 local storage objects.

3. Share your personal information with third-party service providers

Part of the service content in this business is provided by a third-party service provider, for which we need to provide some of your personal information to the third-party service provider. The following lists the specific third party service provider and provides a link to the third party's privacy policy. We recommend that you read the third party's privacy policy:

1) 3)Statistical analysis service provider: Our products are developed based on DCloud uni-app (5+ App/Wap2App), and your device unique identification code (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information) needs to be collected when running the application to provide statistical analysis services, improve performance and user experience through application startup data and exception error log analysis, and provide users with better services. For details, please visit DCloud User Terms of Service.

If we share your personal information with these third parties, we will adopt encryption and other means to protect your information security. For the companies and organizations with which we share personal information, we will reasonably review their data security environment, and/or sign a strict data processing agreement with them, requiring the third parties to take adequate protection measures for your information and strictly abide by relevant regulations. Legal Regulations and Regulatory Requirements.

4. Retention Policy

We retain personal information for the period necessary for the purposes of information collection described in this Privacy Policy, or to comply with applicable legal requirements. After collecting personal information, or after we confirm your request for deletion or cancellation, or after we terminate the corresponding product or service, we will stop retaining and delete or anonymize the personal information. In the case of public interest, scientific, historical research or statistical purposes, we will continue to retain the relevant data in accordance with applicable law, even if further data processing is not related to the original purpose of collection.

5. Your rights

(1) Control settings

We recognize that everyone has different concerns about privacy. Therefore, we provide some examples to illustrate the various ways provided by KS Chair for you to choose, to limit the collection, use, disclosure or processing of your personal information and to control your privacy settings: turn on or off location access, camera , recording and reading and writing mobile phone storage permissions;

Click "My-Personal Information" in KS Chair APP to modify your personal information, including nickname, avatar, etc.;

Turn on or off the smart linkage of devices;

If you have previously agreed to use your personal information for the above purposes, you can change your decision at any time by contacting us in writing or by telephone (400-188-7795).

(2) Your rights to your personal information

According to the applicable laws and regulations of your country or region, you have the right to request access, correction and deletion of any personal information related to you held by us (hereinafter referred to as the request).

For more detailed information related to the personal information in your KS Chair account, you can access and change it by logging in to your account through your device. For other information, please write to us or call us at (400-188-7795). It is required in the most laws that the request made by the subject of personal information should follow specific requirements. This privacy policy requires that your request should meet the following conditions:

For the sake of your information security, your request should be in writing (unless oral requests are expressly recognized by local law);

Provide sufficient information to enable us to verify your identity and ensure that the requester is the subject of the requested information or a legally authorized person;

Once we have sufficient information to confirm that we can process your request, we will respond to your request within the time specified by applicable data protection laws, in particular:

Based on your request and applicable laws and regulations, we can provide a record of your personal information that we have collected and processed for free. If you make other requests for relevant information, we may charge you a reasonable fee based on relevant applicable laws and in combination with actual management costs.

If you believe that any information we hold about you is incorrect or incomplete, you may request that personal information be corrected or completed for the purpose of use.

According to your applicable laws and regulations, you may have the right to ask us to delete your personal data. We will evaluate according to your deletion request. If it meets the corresponding regulations, we will take corresponding steps including technical means to deal with it. When you or we assist you to delete relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security technologies. We will safely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.

We reserve the right to refuse to process requests that are insubstantial/wrangling and repetitive, requests that compromise the privacy of others, requests that are extremely unrealistic, requests that require disproportionate technical work, and requests that do not need to be given under local law, information that is already publicly available, confidential Information given under conditions. Requests to delete data or to access data may also be denied if we believe that certain aspects of the request may prevent us from lawfully using the data for the aforementioned anti-fraud and security purposes.

(3) Withdrawal of consent

You may revoke your consent, including the collection, use and/or disclosure of your personal information in our possession or control, by submitting a request. Depending on the specific service you use, you can contact us by phone (400-188-7795) or email (support@walkingpad.com). We will process your request within 15 days of your request, and will not collect, use and/or disclose your personal information thereafter according to your request.

Please note that your withdrawal of consent may lead to certain legal consequences. According to the scope of the information you authorize us to process, this may cause you to not enjoy the KS Chair's products. However, your decision to revoke your consent or authorization will not affect the previous personal information processing based on your authorization.

(4) Cancellation of service or account

If you want to cancel a specific product or service, you can log out through "My-Personal Information-Cancel Account". If you want to cancel the KS Chair account, you will not be able to use the all KS Chair’s products and services due to your cancellation of your KS Chair account. In order to protect the legitimate rights and interests of you or others, we will judge whether to support your cancellation request based on your use of KS Chair's products and services. For example, if there are outstanding installments, we cannot immediately process your request.

6. How your personal information is transferred globally

KS Chair processes and backs up personal information through global operations and control facilities. Currently, KS Chair has data centers in China and the United States. Based on the purposes described in this Privacy Policy, your information may be transferred to these data centers in accordance with applicable laws.

We may also transfer your personal information to third-party service providers and business partners, so your information may also be transferred to other countries or regions. The jurisdictions in which these global facilities are located may not protect personal information to the same standards as the jurisdiction in which you are located, and different risks may exist under different data protection laws. However, this does not change our commitment to comply with this Privacy Policy and to protect your personal information.

In particular, If we need to transfer personal information outside your jurisdiction, whether to our affiliates or third-party service providers, we will comply with applicable laws. We ensure that all such transfers comply with the requirements of applicable local data protection laws by implementing uniform security safeguards.

7. Third-party websites and services

Our privacy policy does not apply to products or services provided by third parties. Depending on the products or services you use, it may include third-party products or services, involving location and other types, some of which will be provided in the form of links to third-party websites, and some will be provided in the form of SDKs, APIs, etc. access. When you use these products or services, your information may also be collected. Therefore, we strongly recommend that you take the time to read the third party's privacy policy, just as you read our policy. We are not responsible for how third parties use the personal information they collect from you, nor can we control its use. Our privacy policy does not apply to other websites linked through our services.

8. Contact us

If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us by phone (400-188-7795) or email (support@walkingpad.com), and mention the "Privacy Policy". We have a professional team to solve your problems when you ask for personal information and ask questions. If your question itself involves a more substantial matter, we may ask you to provide more information. If you are not satisfied with the response received, you may refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide information on possible applicable complaint channels based on your actual situation.